By offering their time, effort and expertise, volunteers are a valuable resource to charities for they play a crucial role in making a difference to the lives of the underprivileged. As such, they are the pillars of a compassionate, cohesive and harmonious society.

The Metta Volunteer Management Department was formed in May 2005 to promote volunteerism, recruit volunteers and assign them to the voluntary services and tasks that match their preferences and interests.