President’s Message

executive director photoAs Metta Welfare Association progress into its 22nd year of providing social service, I am jubilant that we have achieved a milestone in momentum, given the challenges of yesteryears.

The past year has seen much improvement and change as we moved ahead in progress of our services. Amid the enhancements in Metta, we upgraded our rehabilitation facilities, vehicles and staff training to augment the recovery of our clients and in readiness of the silver tsunami hitting our shores. Coping with an aging population is both an individual and also collectively a societal concern as the need for geriatric care and long term care of chronic diseases in the elderly increases. We anticipate the wave of those entering their silver years as we prepare ourselves to be better equipped to provide care of the elderly and their growing needs.

Moving on to keep afloat of changing times, this year marks a timely review of our vision and mission, as well as the inclusion of core values that shapes us and clearly define the welfare services provided by Metta and the importance of our partnership with our stakeholders in achieving our mission. Adopting the five core values of Compassion, Integrity, Harmony, Respect and Continuous Improvement, it defines Metta as an organization as we continue to expand and upgrade our service quality to the community.

In our continuous efforts to improve the quality of our welfare services, we are in progression of our Singapore Quality Class (SQC) journey. Through this passage, we have identified and upgraded new existing processes as we commit to attain a quality and holistic improvement to our centres and programmes for the betterment of our clients and staff.

Adding on to Metta’s belief in cultivating the spirit of giving, I am heartened that our staff has taken efforts to contribute to our Metta School in Chiang Rai, Thailand, through their community involvement or with financial assistance. Metta School in Chiang Rai was incepted in May 2008 as a means to provide supplementary education to children from local ethnic groups so that they would have the opportunity to advance in higher education for entry into Taiwanese universities. Charity is a virtue that begins at home.

At Metta, we always believe in being dedicated to working closely with our clients, donors, partners, suppliers and community organizations for the provision of welfare services to meet the needs of the community at our centres.

I take this opportunity to offer my sincerest gratitude to each and every one of you who have made a difference in all possible ways. We are members of Metta and each of us is different in our own ways. Together with the continued unwavering support of our corporate and individual donors, volunteers, staff, and committee members, this is all possible as you have shared our passion and belief in our cause.

在慈光福利协会提供社会福利第22年之际,成功跨越去年的挑战,迈向全新里程,令人雀跃万分。

慈光的服务在去年不断进步,成功创下多项改善及改变项目。在多项提升项目中,慈光将康复设备、车辆及职员培训不断升级,以扩大受惠人士的康复情况,为职员年龄层老化作好准备。人口老化不但是个人,更是社会整体关注的议题,特别是老人护理及老人慢性疾病的长期护理等需要日益增加。本会预料进入乐龄的人口将大量增加,因此未雨绸缪必定能有效为乐龄人士提供照顾,并满足不断增加的需要。

随着时代日益转变,本会在本年重新检讨本会宗旨、使命及核心价值,以清楚厘定出慈光所提供的福利服务,以及与合户伙伴的关系对达成使命的重要性。本会的五个核心价值—慈悲爱心、诚实正直、和谐共融、尊重关心和持续进步—将协助慈光不断扩大、提升对社区的服务素质。

透过对提升福利服务质素的持续努力,慈光在新加坡素质级认证中取得卓越的进展。本会已成功识别现有的程序并进行升级,致力为本会各附属中心及方策进行高素质和全面的改善,协助职员为受惠人提供更优质的服务。

本会一直以来着重慈爱给予的精神。本会职员在泰国清菜积极创立慈光学校,不论在社区参与或财务资助中都作出重大贡献。清菜慈光学校于2008年5月正式办学,为当地孩子提供辅助教育,以提供进入台湾大学接受高等教育的机会。慈善是一种美德,由家庭开始。

慈光深信致力与受惠人、善长人翁、合作伙伴、供货商及社区组织紧密合作并提供福利服务,能透过本会各附属中心满足社区的需要。

最后,法照对每位曾尽过一分力的义举,感到万分感谢。作为慈光的一份子,各人均有独特之处。凭籍各企业及个人、善长人翁、义工、职员及委员等各界的鼎力支持,分享热诚及信念,必定能众志成城达成目标。

 

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Venerable Shi Fa Zhao BBM